Careers

PURPOSE:

The purpose of this position is to perform the Accounts Receivable duties with accuracy and efficiency and to understand the interrelatedness of all billing functions. This is to be accomplished in accordance with established company policies and procedures.

QUALIFICATIONS:

1. Minimum of High School diploma or GED
2. Experience in claims processing, or billing services regarding tracking and follow-up of non-paid or denied claims
3. Able to communicate via phone in a clear, understandable and professional manner
4. Exhibits problem solving skills
5. Possess knowledge and application of ICD-9 and CPT-4 coding process
6. Possess knowledge of medical third party and government payers
7. Ability to perform efficiently under time restraints and multiple demands
8. Demonstrates basic familiarity with Medical Terminology
9. Able to sit for long periods of time
10. Requires manual dexterity sufficient to operate a keyboard, calculator, photocopier, telephone and other office equipment
11. Requires ability to read and comprehend numbers, policies, and reports
12. Must possess strong ability to prioritize duties

COMMUNICATION RESPONSIBILTIES:

Listed below are the person(s) to whom the Accounts Receivable Representative reports:

1. Accounts Receivable Team Lead
2. Billing and Collections Manager
3. Director of Revenue Cycle and Managed Care

MAJOR FUNCTIONS:

Listed below are major duties and responsibilities of the Accounts Receivable Representative. The person hired for this position is delegated the authority, responsibility, and accountability to carry out his/her assigned duties. Even though the job description is broad, every effort has been made to make it as complete as possible. HOWEVER, it must be emphasized that the Accounts Receivable Representative may be required to perform other duties and activities.

1. Follow through on insurance denials to include reviews and appeals
2. Investigate non-payment of claims
3. Refile claims to all insurance parties
4. Work and prove ledger balances
5. Obtain financial information for the open balance accounts
6. Interact and follow through with patients, insurance companies and outside accounts to solve claim status
7. Receive all incoming billing calls and follow through with any-corrective actions
8. Review and follow through on daily correspondence from insurance carriers and patients
9. Direct problem calls or accounts to the Team Leader
10. Mail outgoing claim forms to appropriate insurance carrier
11. Cooperate and uphold the policies and procedures of Radiology of Indiana, P.C.
12. All employees of Radiology of Indiana, P.C. who have access to PHI must comply with all HIPAA Privacy and Security Policies and Procedures.
13. Perform other related duties as many become necessary or as directed by the Management Team.

I HAVE READ THE ABOVE JOB DESCRIPTION AND UNDERSTAND THE REQUIREMENTS SET FORTH. I AGREE TO ABIDE BY THE REQUIREMENTS OUTLINED AND WILL PERFORM ALL DUTIES AND RESPONSIBILTIES TO THE BEST OF MY ABILITY.

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Please click here to email your resume.

About the Job:

Radiology of Indiana (ROI) is a highly progressive radiology practice located in Indianapolis Indiana. ROI has taken an aggressive approach to information technology by acquiring a suite of applications we call a Unified Radiology Platform (URP). URP is an innovative and creative approach that puts ROI in the national forefront of innovative solutions that serves both our internal and external clients. We are looking for a candidate that is creative and talented, but also wants to be a member of a team that will shape and drive the future of Radiology IT and Healthcare IT for years to come.

Purpose Statement:

The primary purpose of the Clinical Systems Administrator is to represent Radiology of Indiana as a key representative for configuring, installing, and maintaining the Picture, Archive, and Communication System (PACS), Voice Recognition (VR), and Intelligent Workflow (IWF) environments. Maintaining operational effectiveness and efficiency will ensure the organization’s overall sustainability

Job Responsibilities:

• Support PACS, VR, and IWF by providing customers with working knowledge, as well as hardware configuration, installation and maintenance and participating in afterhours support.
• Perform independently on project work, identify root causes of an issue in the software or hardware, and is fluent in multiple different paradigms, such as PACS, VR, IFW, DICOM, HL7 etc.
• Interface with PACS, VR, and IWF, modality, and other solution vendors to implement solutions and troubleshoot issues in a timely manner.
• Assist with maintaining interface engine by providing configuration, support and checking system messages for proper delivery and connection or reports.
• Maintain Exam Code Dictionaries to ensure accurate population of reports and filters.
• Continuously improve read stations and diagnostic monitors by providing testing, configuration, installation, and maintenance as needed.
• Contribute as liaison with ROI customers and client facilities by providing onsite/offsite system support.
• Enhance departmental efficiency by completing assigned clinical projects and completing assigned helpdesk tickets.
• Train end users and customers on clinical imaging, workflow, and voice recognition systems, empowering users with the knowledge and tools they need to use systems to their fullest extent.
• Maintain regulatory compliance by staying abreast of current trends and regulations in the IT and healthcare industries.
• Promote a culture that reflects the organization’s values, encourages good performance, and enhances productivity.
• Can brainstorm alternate fixes and work-arounds for various types of problems.
• Perform other duties as assigned.

Supervision Received:

This position is subject to guidance from the Supervisor concerning standardized practices and procedures, general work instructions, and supervision of progress and results.  Periodic review of work is conducted by the Supervisor; specifically, a comparison of actual performance against established goals is evaluated.

Education and Experience:

Job duties require an Associate’s degree or equivalent from two-year college or technical school and 7 years related experience and/or training; or equivalent combination of education and experience.  Computer proficiency is required in this role.

Communication Skills:

To successfully accomplish the essential duties of this job, one must be able to read, analyze and interpret general business information and correspondence, including regulations, manuals, reports and professional journals.  He/she must be able to write reports, business correspondence and procedure manuals, as well as present and communicate complex information and data to others effectively.

Reasoning Ability:

Most of the work performed in this role requires one to be able to define problems, collect data, establish facts, and draw valid conclusions, along with interpreting an extensive variety of technical instructions dealing with several abstract and concrete variables.

Routine Contact with Others:

The person in this role serves as a member of the IT Department, representing ROI with radiologists, technologists, physicians, hospital clients, business associates and vendors.

Physical Demands:

The flow of work and character of duties involve remaining in a seated stationary position and performing keyboard operations constantly; communicating with internal and external customers frequently; and moving/traversing about the office or remaining in an upright stationary position on an occasional basis.  Additionally, the person in this role may seldom climb stairs or position oneself as necessary to access resources pertinent to one’s desk/computer/files.   Visual attention is necessary because frequent near acuity for computer usage is required.  Intermittently, this position will require working near moving mechanical parts with risk of electrical shock and radiation.  The position also requires an individual to be able to transport a laptop computer, equipment and files weighing up to approximately 50 lbs.

Working Conditions:

Moderate noise associated with a typical work environment (computers, printers, and light traffic) is characteristic for this job.

Character and Scope of Supervision:

The position by its nature and scope is broadly subjected to functional policies and goals, as well as general managerial direction. In this working role, the individual is solely responsible for his or her own work and does not have any direct reports.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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Title:                                                      Mammography Interventional Technologist

Department:                                        Radiology of Indiana and Community Imaging Associates

Role Overview:                                   The mammographer performs duties associated with the daily function of a mammographer

Required Experience:                      1 year mammography experience preferred

Required Education:                        Graduate of an AMA approved School of Radiologic Technology.

Required License:                             Current certificate as a Diagnostic X-ray Machine Operator by the Indiana

Department of Health.  Current registration with ARRT with advanced Mammography certification with ARRT or to be completed within 6 months of hire date.

CPR certified.

Reports to:                                           Clinical Operations Manager

MAJOR FUNCTIONS:

Listed below are major duties and responsibilities of the Mammography Technologist.  The person hired for this position is delegated the authority, responsibility, and accountability to carry out his/her assigned duties.  Even though the job description is broad, every effort has been made to make it as complete as possible.  However, it must be emphasized that this position may be required to perform other duties and activities.

• Adheres to all department policies and procedures.
• Comply with all HIPAA Privacy and Security Policies and Procedures.
• Performs basic patient care.
• Checks and verifies all physician orders.
• Verifies correct patient identification.
• Instructs and explains procedure to each patient and/or family member.
• Demonstrates a positive, courteous, and helpful attitude with patients and staff.
• Performs each exam using proper positioning and technical factors.
• Serves as the primary preceptor for staff for area procedures and equipment.
• Serves as a lead tech and competently performs related duties as necessary.
• Provides appropriate care to all age groups.
• Assists radiologist and/or other physicians with procedures as needed.
• Uses appropriate documentation for patient care review.
• Evaluates exams for quality and completeness.
• Operates all equipment efficiently.
• Maintains a clean, well-stocked environment.
• Performs screening and diagnostic mammograms.
• Performs ductograms and needle localizations.
• Performs breast specimen x-ray exams
• Applies correct radiation protection principles.
• Follows universal and isolation precautions.
• Assists in any all related imaging areas as needed.

PHYSICAL REQUIREMENTS

• Read, write, speak, and understand English.
• Stand, stretch, squat, stoop, reach, grasp, push, pull, lift and work in cramped quarters.
• Able to lift patients and equipment using proper body mechanics.
• React, move, work quickly, and with multiple distractions.
• Have good hand-eye coordination.

PATIENT CARE COMPETENCIES

• Check and verify each physician order.
• Verify correct patient identification.
• Use proper technique to transfer patient to/from cart or wheelchair.
• Respond to patient comfort and physical needs promptly.
• Educate and instruct patient and family about the procedure to be performed using appropriate terms.
• Update patient and family about exam progress and waiting time.
• Question all child-bearing females about possible pregnancy.

DOCUMENTATION COMPETENCIES

• Record a complete, accurate patient history.
• Ensure that all exam paperwork is complete and correct.
• Record any deviation from normal procedure on the appropriate form.
• Document any additional patient information on the exam request for the radiologists.
• Review and record patient lab orders.

PROCEDURE COMPETENCIES

• Adheres to all hospital and department policies and procedures.
• Assist radiologist and/or other physician with procedures.
• Perform each exam using proper technical and positioning factors.
• Serve as preceptor for related imaging procedures.
• Perform as a lead tech as needed.
• Maintain a clean, well-stocked assigned room.
• Ensure that all specimens are correctly labeled and delivered.

EQUIPMENT COMPETENCIES

• Operate all imaging equipment using proper technique.
• Operate all processing equipment using proper technique.
• Demonstrate ability to operate and train staff on all equipment.

BASIC SAFETY COMPETENCIES

• Perform exams using appropriate radiation protection.
• Practice Universal Precautions and Isolation procedures.
• Perform patient transfers using accepted lifting techniques.

SCREENING MAMMOGRAM COMPETENCIES

• Take patient history and explain exam.
• Select proper settings on unit for exam.
• Select proper film size.
• Properly position patient.
• Check films for correct film markers and patient ID.
• Repeats films when necessary

DIAGNOSTIC MAMMOGRAM COMPETENCIES

• Review previous film to determine films to be taken.  Consult with Radiologist if any questions about procedure.
• Select proper unit attachments (mag., spot compression attachments, comp. Paddles)
• Select proper settings for unit.
• Properly position patient.
• Process films and check for correct film markers and patient ID.
• Consults with Radiologist as needed.
• Insure that the radiologist or technologist gives results to the patient.

BREAST NEEDLE LOCALIZATION COMPETENCIES

• Explain procedure to the patient.
• Fill out consent and have the patient sign it.
• Review films with the radiologist to determine location, position, needle size.
• Set-up room and equipment.
• Take a scout film.
• Open tray and prep using sterile technique.
• Comfort patient.
• Measure external wire and gauze and tape the wire to the patient’s chest.
• Return the patient and the last two (2) localization films to the pre-op area.

DUCTOGRAM COMPETENCIES

• Explain the procedure to the patient.
• Fill out consent and have the patient sign it.
• Review the films with the Radiologist.
• Gather all supplies.
• Open tray and prep using sterile procedures.
• Set-up room and equipment.
• Patient usually positioned in the cc projection.
• Notify Radiologist that he can start procedure.
• Radiologist will instruct as to what films are to be taken.
• Radiologist should confer with the patient before their release.

RELATIONSHIP COMPETENCIES:

• Acts in a responsible manner and is accountable for own actions.
• Acts as an ambassador of Radiology of Indiana and our hospital partners.
• Recognizes when others need help and offers assistance.
• Strives for excellence realizing that no one is perfect.
• Views mistakes as lessons and opportunities for improvement.
• Openness to change and new learning.
• Demonstrates advocacy, truth telling, and respect.
• Strives to maintain a non-judgmental posture.
• Is a self-starter and takes initiative.
• Practices effective communication skills and strives to improve.
• Demonstrate flexibility by adapting to the needs of customers, peers, and changing situations.

TEAM COMPETENCIES:

• Active participant in all group meetings when required

• Take responsibility for maintaining departmental appearance.

• Understands the needs and expectations of customers and strives to meet them.
• Knows the processes of the work team.
• Pitches in and works as a team to manage and cover for absent team members.
• Practices continuous Quality Improvement.
• Practices cost effectiveness and resource utilization.
• Communicates effectively with other members of the health care team.

Please click here to email your resume.

Please click here to email your resume.

About the Job:

The Senior Desktop Engineer position is responsible for assisting Radiology of Indiana (ROI) physicians and staff with the resolution of technical service problems. The Senior Desktop Engineer is responsible for handling multi-level level support of service requests.

The Senior Desktop Engineer is responsible for handling first level support of service requests. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Radiology of Indiana (ROI) is a highly progressive radiology practice located in Indianapolis Indiana and a major contributor to the Indianapolis healthcare market. ROI has taken an aggressive approach to information technology by acquiring a suite of applications we call a Unified Radiology Platform (URP). URP is an innovative and creative approach that puts ROI in the national forefront of innovative solutions that serves both our internal and external clients. We are looking for a candidate that is creative and talented, but also wants to be a member of a team that will shape and drive the future of Radiology IT and Healthcare IT for years to come.

The Duties Include:

• Providing technical guidance to staff members in response to service requests.
• IT Support relating to technical issues involving ROIs core business applications and operating systems.
• Championing and coordinating resolution of staff issues.
• Ensuring all staff communications are professional, accurate, and timely.
• Developing technical resolutions for ongoing system performance.
• Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Basic remote access solution implementation and support: VPN, Terminal Services, VNC, RDP and Citrix.
• Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets.
• System documentation maintenance and review.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
• Able to respond to on call notifications 24/7.
• Rotating on-call status.

Required Skills/Qualifications:

• Minimum 3-5 of years experience.
• 2 year Associates Degree, 4 year Bachelors Degree, or relative experience.
• Good knowledge of various Operating Systems (Windows 7/10, Mac OS).
• Good knowledge of Microsoft Group Policy.
• Good knowledge of desktop remote monitoring and configuration tools.
• Excellent written and oral communication skills.
• Excellent customer service/phone support skills.
• Ability to multi-task and adapt to changes quickly
• Strong, sound decision-making skills, good judgment and problem solving skills.
• Successfully pass a background check.
• Experienced in direct customer communication.
• Valid Driver’s License and Proof of Insurance required
• Reliable Vehicle

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Please click here to email your resume.