Careers

Job Title: Senior Desktop Engineer

About the Job:

The Senior Desktop Engineer position is responsible for assisting Radiology of Indiana (ROI) physicians and staff with the resolution of technical service problems. The Senior Desktop Engineer is responsible for handling multi-level level support of service requests.

The Senior Desktop Engineer is responsible for handling first level support of service requests. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Radiology of Indiana (ROI) is a highly progressive radiology practice located in Indianapolis Indiana and a major contributor to the Indianapolis healthcare market. ROI has taken an aggressive approach to information technology by acquiring a suite of applications we call a Unified Radiology Platform (URP). URP is an innovative and creative approach that puts ROI in the national forefront of innovative solutions that serves both our internal and external clients. We are looking for a candidate that is creative and talented, but also wants to be a member of a team that will shape and drive the future of Radiology IT and Healthcare IT for years to come.

The Duties Include:

• Providing technical guidance to staff members in response to service requests.
• IT Support relating to technical issues involving ROIs core business applications and operating systems.
• Championing and coordinating resolution of staff issues.
• Ensuring all staff communications are professional, accurate, and timely.
• Developing technical resolutions for ongoing system performance.
• Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Basic remote access solution implementation and support: VPN, Terminal Services, VNC, RDP and Citrix.
• Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets.
• System documentation maintenance and review.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
• Able to respond to on call notifications 24/7.
• Rotating on-call status.

Required Skills/Qualifications:

• Minimum 2-5 of years experience.
• 2 year Associates Degree, 4 year Bachelors Degree, or relative experience.
• Good knowledge of various Operating Systems (Windows 7/10, Mac OS).
• Good knowledge of Microsoft Group Policy.
• Good knowledge of desktop remote monitoring and configuration tools.
• Experience with Google G-Suite.
• Experience with Microsoft Office.
• Excellent written and oral communication skills.
• Excellent customer service/phone support skills.
• Ability to multi-task and adapt to changes quickly
• Strong, sound decision-making skills, good judgment and problem solving skills.
• Successfully pass a background check.
• Experienced in direct customer communication.
• Valid Driver’s License and Proof of Insurance required
• Reliable Transportation.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Job Title: Credentialing Specialist

Reports To: Physician Liaison

PURPOSE:

The primary purpose of this position is to ensure that medical staff and providers are credentialed accurately, completely and in an efficient manner.

QUALIFICATIONS:

1. Minimum of a High School diploma or its equivalent and 2 years of relevant work experience preferred.
2. Certified Provider Credentialing Specialist (CPCS) is a plus.
3. Has knowledge of commonly used concepts, practices and procedures within Radiology.
4. Identifies physicians and hospital partners’ needs to ensure effective delivery of high quality service.
5. Demonstrate proficiency in software applications such as MS Office and other credentialing applications such as OneApp.
6. Demonstrate strong problem solving skills and connects pieces of information from various sources to improve problem solving capabilities.
7. Ability to work independently, including decision making, with minimal direction
8. Ability to handle and bring to completion multiple tasks.
9. Proactively engage with team members to achieve goals of the department.
10. Exhibits sound professional judgment and diplomacy in handling unexpected problems. Seeks appropriate guidance when determining solutions.

COMMUNICATION RESPONSIBILITIES:

Listed below are the person(s) to whom the Credentialing Specialist reports:

1. Physician Liaison

MAJOR FUNCTIONS:

Listed below are major duties and responsibilities of the Credentialing Specialist.  The person hired for this position is delegated the authority, responsibility, and accountability to carry out his/her assigned duties.  Even though the job description is broad, every effort has been made to make it as complete as possible.  HOWEVER, it must be emphasized that the Credentialing Specialist may be required to perform other duties and activities.

1. Processes credentialing and re-credentialing applications of health care provider; Physicians, Nurse Practitioners, Physician Assistants and Radiology Assistants.
2. Reviews applications, prepares verification letter and maintains complete information data base for all health care providers.
3. Works with medical staff offices at the various hospitals, licensing agencies, and insurance carriers to complete credentialing and re-credentialing applications.
4. Keeps track of CMEs for all health care providers including Mammogram/Dexa Technologists.
5. Keeps track of and renews various licenses and certifications; i.e., Medical License, CSR, DEA, ACR and ISMA, etc.
6. Keeps track of CME’s and Medical Society Subscriptions; notifying the health care provider when they need to obtain the required CME’s.
7. Coordinate BLS and ACLS Training for all health care providers as needed.
8. Maintain NPI and CAQH information in the credentialing data base and send W-9s.
9. Maintains credentialing software and database. Notifies the IT department of any recommended software updates as needed.
10. All employees of Radiology of Indiana, P.C. who have access to PHI must comply with all HIPAA Privacy and Security Policies and Procedures. Providers’ information must also be kept private at all times.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Job Title: Mammography Technologist

Department: Radiology of Indiana and Community Imaging Associates

Role Overview: The mammographer performs duties associated with the daily function of a mammographer

Required Experience: 1-year mammography experience preferred, but not required

Required Education: Graduate of an AMA approved School of Radiologic Technology.

Required License: Current certificate as a Diagnostic X-ray Machine Operator by the Indiana

Department of Health.  Current registration with ARRT with advanced Mammography certification with ARRT is to be completed within 1 year of hire date.  You must complete MQSA mandated training within 6 months of hire date if you’re not a registered mammographer.

CPR certified.

Reports to: Clinical Operations Manager

MAJOR FUNCTIONS:

Listed below are major duties and responsibilities of the Mammography Technologist.  The person hired for this position is delegated the authority, responsibility, and accountability to carry out his/her assigned duties.  Even though the job description is broad, every effort has been made to make it as complete as possible.  However, it must be emphasized that this position may be required to perform other duties and activities.

• Adheres to all department policies and procedures.
• Comply with all HIPAA Privacy and Security Policies and Procedures.
• Performs basic patient care.
• Checks and verifies all physician orders.
• Verifies correct patient identification.
• Instructs and explains procedure to each patient and/or family member.
• Demonstrates a positive, courteous, and helpful attitude with patients and staff.
• Performs each exam using proper positioning and technical factors.
• Provides appropriate care to all age groups.
• Assists radiologist and/or other physicians with procedures as needed.
• Uses appropriate documentation for patient care review.
• Evaluates exams for quality and completeness.
• Operates all equipment efficiently.
• Maintains a clean, well-stocked environment.
• Performs 2D & 3D screening and diagnostic mammograms.
• Performs ductograms and needle localizations.
• Performs breast specimen x-ray exams
• Applies correct radiation protection principles.
• Follows universal and isolation precautions.
• Assists in any all related imaging areas as needed.

PHYSICAL REQUIREMENTS

• Read, write, speak, and understand English.
• Stand, stretch, squat, stoop, reach, grasp, push, pull, lift and work in cramped quarters.
• Able to lift patients and equipment using proper body mechanics.
• React, move, work quickly, and with multiple distractions.
• Have good hand-eye coordination.

PATIENT CARE COMPETENCIES

• Check and verify each physician order.
• Verify correct patient identification.
• Use proper technique to transfer patient to/from cart or wheelchair.
• Respond to patient comfort and physical needs promptly.
• Educate and instruct patient and family about the procedure to be performed using appropriate terms.
• Update patient and family about exam progress and waiting time.
• Question all child-bearing females about possible pregnancy.

DOCUMENTATION COMPETENCIES

• Record a complete, accurate patient history.
• Ensure that all exam paperwork is complete and correct.
• Record any deviation from normal procedure on the appropriate form.
• Document any additional patient information on the exam request for the radiologists.
• Review and record patient lab orders.

PROCEDURE COMPETENCIES

• Adheres to all hospital and department policies and procedures.
• Assist radiologist and/or other physician with procedures.
• Perform each exam using proper technical and positioning factors.
• Serve as preceptor for related imaging procedures.
• Perform as a lead tech as needed.
• Maintain a clean, well-stocked assigned room.
• Ensure that all specimens are correctly labeled and delivered.

EQUIPMENT COMPETENCIES

• Operate all imaging equipment using proper technique.
• Operate all processing equipment using proper technique.
• Demonstrate ability to operate and train staff on all equipment.

BASIC SAFETY COMPETENCIES

• Perform exams using appropriate radiation protection.
• Practice Universal Precautions and Isolation procedures.
• Perform patient transfers using accepted lifting techniques. 

SCREENING MAMMOGRAM COMPETENCIES

• Take patient history and explain exam.
• Select proper settings on unit for exam.
• Select proper film size.
• Properly position patient.
• Check films for correct film markers and patient ID.
• Repeats films when necessary

DIAGNOSTIC MAMMOGRAM COMPETENCIES

• Review previous film to determine films to be taken.  Consult with Radiologist if any questions about procedure.
• Select proper unit attachments (mag., spot compression attachments, comp. Paddles)
• Select proper settings for unit.
• Properly position patient.
• Process films and check for correct film markers and patient ID.
• Consults with Radiologist as needed.
• Insure that the radiologist or technologist gives results to the patient.

BREAST NEEDLE LOCALIZATION COMPETENCIES

• Explain procedure to the patient.
• Fill out consent and have the patient sign it.
• Review films with the radiologist to determine location, position, needle size.
• Set-up room and equipment.
• Take a scout film.
• Open tray and prep using sterile technique.
• Comfort patient.
• Measure external wire and gauze and tape the wire to the patient’s chest.
• Return the patient and the last two (2) localization films to the pre-op area.

 DUCTOGRAM COMPETENCIES

• Explain the procedure to the patient.
• Fill out consent and have the patient sign it.
• Review the films with the Radiologist.
• Gather all supplies.
• Open tray and prep using sterile procedures.
• Set-up room and equipment.
• Patient usually positioned in the cc projection.
• Notify Radiologist that he can start procedure.
• Radiologist will instruct as to what films are to be taken.
• Radiologist should confer with the patient before their release.

RELATIONSHIP COMPETENCIES:

• Acts in a responsible manner and is accountable for own actions.
• Acts as an ambassador of Radiology of Indiana and our hospital partners.
• Recognizes when others need help and offers assistance.
• Strives for excellence realizing that no one is perfect.
• Views mistakes as lessons and opportunities for improvement.
• Openness to change and new learning.
• Demonstrates advocacy, truth telling, and respect.
• Strives to maintain a non-judgmental posture.
• Is a self-starter and takes initiative.
• Practices effective communication skills and strives to improve.
• Demonstrate flexibility by adapting to the needs of customers, peers, and changing situations.

TEAM COMPETENCIES:

• Active participant in all group meetings when required
• Take responsibility for maintaining departmental appearance.
• Understands the needs and expectations of customers and strives to meet them.
• Knows the processes of the work team.
• Pitches in and works as a team to manage and cover for absent team members.
• Practices continuous Quality Improvement.
• Practices cost effectiveness and resource utilization.
• Communicates effectively with other members of the health care team.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.