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About the Job:
Radiology of Indiana (ROI) is a highly progressive radiology practice located in Indianapolis Indiana. ROI has taken an aggressive approach to information technology by acquiring a suite of applications we call a Unified Radiology Platform (URP). URP is an innovative and creative approach that puts ROI in the national forefront of innovative solutions that serves both our internal and external clients. We are looking for a candidate that is creative and talented, but also wants to be a member of a team that will shape and drive the future of Radiology IT and Healthcare IT for years to come.
The primary purpose of the Clinical Systems Administrator is to represent Radiology of Indiana as a key representative for configuring, installing, and maintaining the Picture, Archive, and Communication System (PACS), Voice Recognition (VR), and Intelligent Workflow (IWF) environments. Maintaining operational effectiveness and efficiency will ensure the organization’s overall sustainability
- Support PACS, VR, and IWF by providing customers with working knowledge, as well as hardware configuration, installation and maintenance and participating in afterhours support.
- Perform independently on project work, identify root causes of an issue in the software or hardware, and is fluent in multiple different paradigms, such as PACS, VR, IFW, DICOM, HL7 etc.
- Interface with PACS, VR, and IWF, modality, and other solution vendors to implement solutions and troubleshoot issues in a timely manner.
- Assist with maintaining interface engine by providing configuration, support and checking system messages for proper delivery and connection or reports.
- Maintain Exam Code Dictionaries to ensure accurate population of reports and filters.
- Continuously improve read stations and diagnostic monitors by providing testing, configuration, installation, and maintenance as needed.
- Contribute as liaison with ROI customers and client facilities by providing onsite/offsite system support.
- Enhance departmental efficiency by completing assigned clinical projects and completing assigned helpdesk tickets.
- Train end users and customers on clinical imaging, workflow, and voice recognition systems, empowering users with the knowledge and tools they need to use systems to their fullest extent.
- Maintain regulatory compliance by staying abreast of current trends and regulations in the IT and healthcare industries.
- Promote a culture that reflects the organization’s values, encourages good performance, and enhances productivity.
- Can brainstorm alternate fixes and work-arounds for various types of problems.
- Perform other duties as assigned.
This position is subject to guidance from the Supervisor concerning standardized practices and procedures, general work instructions, and supervision of progress and results. Periodic review of work is conducted by the Supervisor; specifically, a comparison of actual performance against established goals is evaluated.
Education and Experience:
Job duties require an Associate’s degree or equivalent from two-year college or technical school and 7 years related experience and/or training; or equivalent combination of education and experience. Computer proficiency is required in this role.
To successfully accomplish the essential duties of this job, one must be able to read, analyze and interpret general business information and correspondence, including regulations, manuals, reports and professional journals. He/she must be able to write reports, business correspondence and procedure manuals, as well as present and communicate complex information and data to others effectively.
Most of the work performed in this role requires one to be able to define problems, collect data, establish facts, and draw valid conclusions, along with interpreting an extensive variety of technical instructions dealing with several abstract and concrete variables.
Routine Contact with Others:
The person in this role serves as a member of the IT Department, representing ROI with radiologists, technologists, physicians, hospital clients, business associates and vendors.
The flow of work and character of duties involve remaining in a seated stationary position and performing keyboard operations constantly; communicating with internal and external customers frequently; and moving/traversing about the office or remaining in an upright stationary position on an occasional basis. Additionally, the person in this role may seldom climb stairs or position oneself as necessary to access resources pertinent to one’s desk/computer/files. Visual attention is necessary because frequent near acuity for computer usage is required. Intermittently, this position will require working near moving mechanical parts with risk of electrical shock and radiation. The position also requires an individual to be able to transport a laptop computer, equipment and files weighing up to approximately 50 lbs.
Moderate noise associated with a typical work environment (computers, printers, and light traffic) is characteristic for this job.
Character and Scope of Supervision:
The position by its nature and scope is broadly subjected to functional policies and goals, as well as general managerial direction. In this working role, the individual is solely responsible for his or her own work and does not have any direct reports.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.